Friday, September 26, 2008

What are your favorite types of potato chips?

I had a tough dilemma today when making lunch this morning. Do I have the Old Dutch sour cream and onion chips, or the sour cream and onion Pringles?

It got me thinking: Are you a regular or ruffled chip fan? What is your favorite flavor? Or do you like Pringles? Or, perhaps kettle chips? Who would have ever imagined there would be so many chip varieties?

Note: Have you ever really looked at a Pringles container? What is up with the picture of the guy on the package? The guy has no ears, and no mouth or nose. He has a little bit of hair on top, eyes and a bushy moustache. But no ears, nose or mouth? Does he even get to eat the Pringles he promotes? Who in the Pringles marketing department said “yeah, that guy looks like a great representation of what we are trying to promote?” Who is he anyway? Does he have a name or is it just “that guy on the Pringles box?”

Anyway…I went with the Pringles today, because I had the regular sour cream and onion yesterday with my Italian BMT from Subway. Today I made a ham sandwich at home, with some potato salad and potato chips. No mashed potatoes, however.

How many of you get just plain regular potato chips? There are so many chip flavors out there (The food guys favorites: Sour cream and onion, cheddar and sour cream, jalapeno cheddar kettle) it can really be a tough decision. But when it comes to plain chips, the only time I ever get them is if get the French onion dip to dip it in. These two together are a great combo. I don’t really like dipping, say, sour cream and onion chips into a French onion dip. It’s kind of like Doritos (they are a separate chip family from the potato chip, but have similar qualities), I don’t like dipping Doritos in salsa, and instead like them plain. I like sour cream and onion chips plain, and not to use with dipping.

I always loved that big huge box at the store that was plain black and white, and just said “Potato Chips” on it. They tasted just like the other chips, they just looked plain.

I do like the fact that Pringles are easy to get out, you don’t have to reach into a loud bag to get them, and they make a good snack when traveling. And, they don’t get crushed, along with the bread, when you pack them in the grocery bag.

Chips are a great addition to any lunch. What are your favorites?

My Experience at Panera Bread

Below is the transcript of my recent experience at Panera Bread. This resulted in getting a coupon for $6 to use at my next visit at Panera:

Topic: My experience at Panera Bread

Comments:

I frequent this Panera quite a bit for breakfast, to get the asiago cheese bagel and sundried tomato cream cheese - very good. I've recently expanded to lunch. I can't be more disappointed with the sandwiches. Where is the meat? Today I had the chicken ceaser sandwich and there was more tomato and lettuce than meat. I had two bites into my half sandwich with no meat. I would have complained at the store but I got it to go and was back at my desk with a meeting in front of me so I couldn't leave.

The other time I got a chicken salad sandwich and it was the same thing- hardly any meat. I ate at the store so I asked for more. If I wantedthe bread and fixings to dominate my sandwich I'd go to Subway. Tomato and lettuce should not look like the main ingredient in a sandwich, unless it's a BLT. I was very disappointed with this and will definitely think twice about getting another Panera sandwich. They are very good, but the meat portions are very poor.

Thanks,

The Food Guy

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Dear Food Guy,

Thank you for taking the time to contact us regarding your visit to our XXXXX location. We sincerely apologize for your disappointing experience with the your sandwich. I forwarded your comments to the District Manager for review.

We always strive to provide a wonderful meal, great service and a welcoming environment for our customers. When we fall short of that goal, we want to know about it. Thanks to feedback like yours, we canaddress problems quickly. Please forward your address, and I will be happy to send you a certificate for a treat on us. Please allow approximately two weeks for delivery.

Thanks again for contacting us.

We appreciate your business and value your comments.

Sincerely,

Isabella
Customer Comment Coordinator